Knowledge Base
Getting started
Welcome! Here you'll find a curated list of helpful articles to quickly familiarize yourself with our software.
Account
Account is your all-in-one preferences management hub, team access supervisor, and DGTLsuite management system. Standardize your preferences across channels to ensure your team is positioned for optimal efficiency.
Create
Create is an all-in-one tool where you can design, organize, and publish content that impacts your customers and extracts real business value from every platform.
Engage
Engage is a digital-first solution that humanizes your digital customer experience by quickly connecting you with your customers on their preferred channel, while enhancing your digital workflows, operational analytics, and digital conversations.
Analyze
Analyze transforms real-time customer data gathered from your engagements into actionable insights that matter to your business. Powerful data drives the best decision making.
General DGTLsuite and Digital Platform FAQ
Learn about suite-wide basics and find some of our general FAQs here.
Get Help
Find out how to submit tickets and information requests
Find out how to submit tickets and information requests