Analyze Basics
Understanding Analyze: Accounts Page
Introduction to Analyze's Accounts Page The Accounts Page Overview The Accounts Page is a key feature of our analytics platform, providing account-level insights for your authenticated social media channels. The page is divided into two main ...
Overview of Analyze's Metrics and Insights
Overview of Metrics and How They're Reported Accounts Page The metrics within the Accounts Overview chart dynamically update based on what accounts, channels, and content are applicable. Metric Name Description Calculations and Limitations(if ...
Understanding Analyze: Sentiment Page
Introduction to Analyze's Sentiment Page The Sentiment Page Overview The Sentiment Page provides a comprehensive visual representation of the sentiment associated with conversations in Engage. This page empowers you to understand customer perceptions ...
Understanding Analyze: Users Page
Introduction to Analyze's Users Page The Users Page Overview The Users Page in DGTL Analyze offers an in-depth look at individual user activity within your team's inbox (DGTL Engage). Here, you can track key metrics such as the number of ...
Understanding Analyze: Responses Page
Introduction to Analyze's Responses Page The Responses Page Overview & Key Terms The Responses Page displays more details on responses sent through DGTL Engage. Let's walk through all the different widgets, graphs, and features of the Responses Page: ...
Understanding Analyze: Content Page
Introduction to Analyze's Content Page What Does the Content Page Display? Analyze's Content Page displays an overview of Individual Post Performance across your social media channels. Clicking on any of the individual posts will bring up more ...
Understanding Analyze: Volume Page
Introduction to Analyze's Volume Page The Volume Page Overview Let's walk through all the different widgets, graphs, and features of the Volume Page. The Volume Page is made up of the following widgets: Volume Summary Inbound Volume Total Outbound ...
Getting Started with Analyze
Welcome to DGTL Analyze Analyze, What is it? Analyze harvests, enriches, and stores data from your connected accounts, conversations, and creative workflows to deliver powerful insights that help you better understand your customers and the ...
Popular Articles
Understanding Create: The Dashboard
Introduction to the Dashboard When you log into Create you'll be welcomed with your user dashboard. This is the high-level overview of all activities in Create and the information is separated into sections. To navigate back to your Dashboard, click ...
Understanding Create: The Library
Introduction to the Library What is the Library? The Create Library acts as a shared asset repository where you can upload any images, graphics, videos, documents, and logos that you may want to use for future content. Please note: To search the ...
Introduction to Engage
Welcome to DGTL Engage Learn about what Engage is all about. Engage, What is it? Consolidate conversations from across your business’ social media profiles and other digital channels, such as e-mail, SMS, website forms, and others. Empower your team ...
Getting Started with Analyze
Welcome to DGTL Analyze Analyze, What is it? Analyze harvests, enriches, and stores data from your connected accounts, conversations, and creative workflows to deliver powerful insights that help you better understand your customers and the ...
Getting started with DGTLsuite
The DGTLsuite Our goal when we built the DGTLsuite was to provide comprehensive, integrated, and simple solutions to digital workflows for businesses of any size. Our suite was built as an organic outgrowth of internal business needs and refined in ...