Connect Your Social Channels

How To Connect Your Social Channels

Overview Description

The resources below will help you make sure your business' social accounts are ready for authorization.

Converting to an Instagram Business Account

A business profile on Instagram helps your customers connect to your business by providing new contact options and analytics. If you haven't converted your Instagram from a personal account to a business account, or you're not sure which one you have, learn how to convert to an Instagram Business Profile here.

Linking Your Instagram Account to Your Facebook Page

In order to access your Instagram account, we'll need to make sure it's properly linked to your business' Facebook Page. If you're not sure how to link your Instagram account to a Facebook Page that you manage, learn how to connect them here.

Connecting Facebook Pages

For DGTLsuite to manage your Facebook Page and Instagram account, you'll need to connect a personal Facebook account with admin privileges to the page. You only need to grant access to the pages you want managed, and to guarantee success, leave all requested permissions enabled.

After Logging in, navigate to Account in the menu located at the top right corner of DGTLsuite.

The User Profile in the upper right corner allows for quick access to your account, display themes and the ability to log out.

The Business tab manages your business account details, connected digital platforms, and allows Admins to add or edit user accounts.

Within the Connected Accounts tab, users can view digital channels authenticated through the software, managed digital accounts and "Disable the Page" with the sliding toggle. To connect a social account, select the "Add..." link under the desired social channel:

Connecting Instagram, Twitter or TikTok Accounts

For DGTLsuite to manage your social accounts, you'll need to connect the appropriate account above and grant the requested permissions.

Need more help?

Get in touch here on our knowledge base by making an account and submitting a ticket. We'll try to get back to you within two business days! You can also always mention or DM us on social media.

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