DGTLsuite Frequently Asked Questions

Have questions about DGTLsuite? Check our FAQ listed below for some of the most popular questions that we have already answered.

About DGTLsuite 

What is DGTLsuite? 

  • DGTLsuite is the software solution that solves the four largest problems businesses face in meeting the demands of their customers online: digital community management, customer care service automation, creative content logistics, and actionable insights from analytics. 


Who uses DGTLsuite? 

  • DGTLsuite is used by hundreds of brands, from small mom-and-pop shops to enterprise organizations in several industries such as e-comm, Food & Bev, Telecommunications, mass transit, government, fashion, healthy industry, medical providers, digital marketing agencies and so much more! 


Check out our case studies to see real-life examples of how brands use our platform to streamline their workflow, improve engagement, increase customer satisfaction, and more. 


What are the pros of DGTLsuite? 

  • There are plenty of benefits to using DGTLsuite such as the ability to manage all your social profiles from a single platform, in-depth analytics to understand how your brand is performing on social and an easy way to collaborate with coworkers or clients. We are constantly growing and adding new features that make it easier for our customers to communicate and engage with their audiences on social. 


Is DGTLsuite free? 

  • We offer  a number of plans for everyone who can use our tool from free to customizable scopes of works. You can view our pricing plansor get in touch to discuss how DGTLsuite can benefit your brand. 


How do I request a demo of DGTLsuite or DGTL Agency?

  • Sometimes a call isn't enough. If you're interested in a more personalized video overview to get started with us, we're more than happy to meet you that way. You can get in touch here! 


Can I request a video demo of DGLTsuite? 

  • Let’s chat, you can connect with us and a teammate will schedule a complete walkthrough of how your business can get the most from DGTLsuite. 



How do I get started with DGTLsuite?

  • We're glad you want to get started with us. You can try DGTLsuite for me for FREE or You can view our pricing plansor get in touch to discuss how DGTLsuite can benefit your brand. 


Can I get a DGTLsuite quote? 

  • That's easy, you can connect with us and someone from our team will reach out to you! 


Where can I find DGTLsuite case studies? 

  • Find our growing collection of case studies below. Read up on real-world examples of how brands use our platform to connect with their audiences at scale and gather the insights that move their businesses forward. 



What are DGTLsutie features? 

  • DGTLsuite provides a variety of features including tools for analytics, engagement, publishing, monitoring and listening. Learn more about DGTLsuite feature here.  


What are the tools in DGTLsuite? 

  • DGTL Account: DGTLsuite application is primarily used for managing users, connecting platforms, and configuring billing/plans 

  • DGTL Create: Creative content planning and scheduling application focused on collaboration between internal and external teams 

  • DGTL Engage: Customer service and engagement application used for managing internal and external communications with authorized accounts 

  • DGTL Analyze: Data analytics and reporting application for both internal DGTLsuite and external native metrics 

  • DGTL Partner: DGTLsuite app reserved for certified partners that acts as a lite-CRM tool for managing plans/subscriptions/users/socials of clients 

  • DGTL Automate: the unseen automated processes that make the DGTLsuite operate, all integrations are considered a part of the Automate cloud 


What data can I get with DGTLsuite analytics? 

  • DGTLsuite analytics provide quantitative and contextual data for all your social profiles across Facebook, Twitter, Instagram, LinkedIn, and Google+. Additional DGTLsuite reports include team and agent level benchmarking, campaign performance, and social conversion tracking. Learn more about our social media analytics tools. 


Can you schedule Instagram posts with DGTLsuite/DGTL Create? 

  • Yes, you sure can! 


How does DGTLsuite/DGKT Creat Social’s scheduling work? 

  • DGTLsuite/DGTL Create allows you to schedule content across all of your social media profiles, and see everything from a single calendar.  



How do I contact DGTLsuite support? 

  • Submit a ticket and we'll be happy to respond and answer any questions you have! 


Do you provide special pricing plans for nonprofits? 

  • Our team is happy to work with you to find a plan that best fits your budget and needs. 


Can DGTLsuite verify my Instagram account? 

  • No, unfortunately, DGTLsuite isn't able to obtain verification for social accounts. 


Does DGTLsuite provide solutions for influencer marketing? 

  • Yes! DGTL Agency under the DGTL umbrella helps you manage social influencer campaigns from start to finish—from identifying creators to managing outreach and tracking the impact of your efforts. You can get in touch and share more about elevating your influencer marketing with us. 


Do you provide any DGTLsuite career resources?

  • Yes! DGTLsuite is always seeking talented new additions to our team. Check out our open positions to find a role that's right for you. 


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