Have questions about DGTLsuite? Check our FAQ listed below for some of the most popular questions that we have already answered.
What is ?
is the software solution that solves the four largest problems businesses face in meeting the demands of their customers online: digital community management, customer care service automation, creative content logistics, and actionable insights from analytics.
Who uses ?
is used by hundreds of brands, from small mom-and-pop shops to organizations in several industries such as , Food & Bev, Telecommunications, mass transit, government, fashion, healthy industry, medical providers, digital marketing agencies and so much more!
Check out our case studies to see real-life examples of how brands use our platform to streamline their workflow, improve engagement, increase customer satisfaction, and more.
What are the pros of ?
There are plenty of benefits to using such as the ability to manage all your social profiles from a single platform, in-depth analytics to understand how your brand is performing on social and an easy way to collaborate with coworkers or clients. We are constantly growing and adding new features that make it easier for our customers to communicate and engage with their audiences on social.
How do I request a demo of or DGTL Agency?
Sometimes a call isn't enough. If you're interested in a more personalized video overview to get started with us, we're more than happy to meet you that way. You can get in touch here!
Can I request a video demo of ?
Let’s chat, you can connect with us and a teammate will schedule a complete walkthrough of how your business can get the most from .
How do I get started with ?
Can I get a quote?
That's easy, you can connect with us and someone from our team will reach out to you!
Where can I find case studies?
Find our growing collection of case studies below. Read up on real-world examples of how brands use our platform to connect with their audiences at scale and gather the insights that move their businesses forward.
What are features?
provides a variety of features including tools for analytics, engagement, publishing, monitoring and listening. Learn more about feature here.
What are the tools in ?
DGTL Account: application is primarily used for managing users, connecting platforms, and configuring billing/plans
DGTL Create: Creative content planning and scheduling application focused on collaboration between internal and external teams
DGTL Engage: Customer service and engagement application used for managing internal and external communications with authorized accounts
DGTL Analyze: Data analytics and reporting application for both internal and external native metrics
DGTL Partner: app reserved for certified partners that acts as a lite-CRM tool for managing plans/subscriptions/users/socials of clients
DGTL Automate: the unseen automated processes that make the operate, all integrations are considered a part of the Automate cloud
What data can I get with analytics?
analytics provide quantitative and contextual data for all your social profiles across Facebook, Twitter, Instagram, LinkedIn, and Google+. Additional reports include team and agent level benchmarking, campaign performance, and social conversion tracking. Learn more about our social media analytics tools.
Can you schedule Instagram posts with /DGTL Create?
Yes, you sure can!
How does /DGKT Social’s scheduling work?
/DGTL Create allows you to schedule content across all of your social media see everything from a single calendar.
How do I contact support?
Submit a ticket and we'll be happy to respond and answer any questions you have!
Do you provide special pricing plans for nonprofits?
Our team is happy to work with you to find a plan that best fits your budget and needs.
Can verify my Instagram account?
No, unfortunately, obtain verification for social accounts.
Does provide solutions for influencer marketing?
Yes! DGTL Agency under the DGTL umbrella helps you manage social influencer campaigns from start to finish—from identifying creators to managing outreach and tracking the impact of your efforts. You can get in touch and share more about elevating your influencer marketing with us.
Do you provide any career resources?
Yes! is always seeking talented new additions to our team. Check out our open positions to find a role that's right for you.