Getting Started with Analyze
Welcome to DGTL Analyze
Analyze, What is it?
Analyze harvests, enriches, and stores data from your connected accounts, conversations, and creative workflows to deliver powerful insights that help you better understand your customers and the experiences they are having with your business.
Let's start your journey.
To get started on exploring all of Analyze's features, check out our high-level training demo below!
Related Articles
Understanding Analyze: Users Page
Introduction to Analyze's Users Page The Users Page Overview The Users Page in DGTL Analyze offers an in-depth look at individual user activity within your team's inbox (DGTL Engage). Here, you can track key metrics such as the number of ...
Understanding Analyze: Content Page
Introduction to Analyze's Content Page What Does the Content Page Display? Analyze's Content Page displays an overview of Individual Post Performance across your social media channels. Clicking on any of the individual posts will bring up more ...
Understanding Analyze: Sentiment Page
Introduction to Analyze's Sentiment Page The Sentiment Page Overview The Sentiment Page provides a comprehensive visual representation of the sentiment associated with conversations in Engage. This page empowers you to understand customer perceptions ...
Common Analyze FAQs
Analyze FAQs What does 'Dismiss' mean? Refers to the action of removing a conversation from your personal queue after you have added the necessary tags, tiers, and protocol, and/or issued a response. Dismissing a conversation indicates that you have ...
Understanding Analyze: Responses Page
Introduction to Analyze's Responses Page The Responses Page Overview & Key Terms The Responses Page displays more details on responses sent through DGTL Engage. Let's walk through all the different widgets, graphs, and features of the Responses Page: ...