Engage | Engage Tutorials | Knowledge Base

Engage Tutorials
How To: Leave a Note on a User
How to Leave Notes in Engage Introduction There are two different kinds of notes you can leave in Engage: Conversation Notes and Author Notes. To learn more about the differences between the two, check out the article HERE. How to Leave an Author ...
How To: Responding Using Engage
How to Respond Using Engage Introduction & Key Terms Reminder There are a few key terms in Engage that you'll need to know before responding in Engage. Look at the article HERE if you're not familiar with them. Now that you know all the basics of ...

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Understanding Create: The Dashboard
Introduction to the Dashboard When you log into Create you'll be welcomed with your user dashboard. This is the high-level overview of all activities in Create and the information is separated into widgets. To view a full walkthrough demo of the ...
Understanding Create: The Library
Introduction to the Library What is the Library? The Create Library acts as a shared asset repository where you can upload any images, graphics, videos, documents, and logos that you may want to use for future content. Please note: To search the ...
Introduction to Engage
Welcome to DGTL Engage Learn about what Engage is all about. Engage, What is it? Consolidate conversations from across your business’ social media profiles and other digital channels, such as e-mail, SMS, website forms, and others. Empower your team ...
Welcome to Analyze
Welcome to DGTL Analyze Analyze, What is it? Analyze harvests, enriches, and stores data from your connected accounts, conversations, and creative workflows to deliver powerful insights that help you better understand your customers and the ...
Using Filters
Setting up Filters How to create and manage filters Creating a new Filter To set a filter on your dataset click the gear to input the parameters for your analytics. The filter can be set with a variety of different options, the options for adjustment ...

Engage Tutorials