Account FAQs
How Do I See my Past Invoices?
Viewing Billing History in DGTL Account To see your past invoices in Account: In DGTL Account, scroll down to see the 'Billing' section of your left side menu Click 'Payment History' See the list of previous payments in chronological order To view a ...
Transferring Pages and Profiles in Account
All About Transferring Properties within DGTL Account What does Transferring my Profiles/Pages in Account do? Our Property Transfer feature makes it simple to move connected accounts between your brands within DGTL Account. Whether you're ...
Locking Pages and Profiles in Account
All About Locking Properties within DGTL Account What does Locking my Profiles/Pages in Account do? Our Locking Properties feature is designed to help you keep your authenticated pages and connected properties organized within DGTL Account. This is ...
Does DGTLsuite Allow me to Connect Facebook Store Pages?
Can I Connect Facebook Store Pages to DGTLsuite? Yes! Facebook Store Pages can be connected to DGTLsuite. When connecting your accounts, all the Facebook Store Pages get authenticated the same way as a regular Facebook Page. Just toggle the ones you ...
Can I Connect my Instagram Account Without a Facebook Page?
Can I Connect my Instagram to DGTLsuite without a Facebook Page? Unfortunately, due to restrictions with Meta's API, you cannot connect an Instagram Account to 3rd party apps, like DGTLsuite, without a Facebook Page. The GOOD NEWS is, it's super easy ...
Popular Articles
Understanding Create: The Dashboard
Introduction to the Dashboard When you log into Create you'll be welcomed with your user dashboard. This is the high-level overview of all activities in Create and the information is separated into sections. To navigate back to your Dashboard, click ...
Understanding Create: The Library
Introduction to the Library What is the Library? The Create Library acts as a shared asset repository where you can upload any images, graphics, videos, documents, and logos that you may want to use for future content. Please note: To search the ...
Introduction to Engage
Welcome to DGTL Engage Learn about what Engage is all about. Engage, What is it? Consolidate conversations from across your business’ social media profiles and other digital channels, such as e-mail, SMS, website forms, and others. Empower your team ...
Getting Started with Analyze
Welcome to DGTL Analyze Analyze, What is it? Analyze harvests, enriches, and stores data from your connected accounts, conversations, and creative workflows to deliver powerful insights that help you better understand your customers and the ...
Getting started with DGTLsuite
The DGTLsuite Our goal when we built the DGTLsuite was to provide comprehensive, integrated, and simple solutions to digital workflows for businesses of any size. Our suite was built as an organic outgrowth of internal business needs and refined in ...